Promoting The Patient Experience Through the Integration of Leadership Values: A Spotlight on Outpatient Imaging Centers

This webinar addresses the importance of a dynamic connection between imaging providers and their patients. All too often the focus is on the equipment or the quality management program but not on the patient experience itself. By using key patient satisfaction metrics, any imaging practice can promote and implement a more meaningful leadership model, which will not only improve patient satisfaction but also will improve the workplace environment, productivity, and performance.

Moderator: Garry Carneal, JD, MA, RadSite President & CEO
• Featured Speaker: David J Waldron, CEO, Traction Business Development LLC
• Contributor: Mark Casner, RadSite Accreditation Committee Chair

Date & Time:

December 8, 2021
1PM to 2PM EST